Resources | TTEC

July 30, 2024 Video

AI-enhanced CX for Customers - Meet Chloe
July 30, 2024 Video

AI-enhanced CX for Team Leaders - Meet Carla
July 30, 2024 Strategy Guide

AI in the real world: Real solutions for real contact center stars
July 26, 2024 Blog Travel and Hospitality

4 ways AI-enabled knowledge bases can transform travel CX
July 25, 2024 Trends Report

Inside Sales Outsourcing: 11 Ways to Grow your Business
July 24, 2024 Blog

Conversational AI vs. conversation AI: What’s the difference (and why does it matter)?
July 15, 2024 Assessment

CXO Assessment: Workforce Optimization

Struggling with long customer wait times and other service objective inefficiencies? We can help.
July 12, 2024 Infographic

Less noise means better interactions
July 12, 2024 Infographic

Power up tech support with a CX partner
July 12, 2024 Infographic

Make the Business Case for Messaging
July 10, 2024 Blog

Payers and PBMs: Be the voice of clarity amid coming IRA and CMS healthcare changes
July 9, 2024 Case Study Communications

Automation decreases associates’ login time by 61%

A streamlined process saves associates 10 minutes per day