April 22, 2025 White Paper Smarter AI insights, better CX Reimagine quality with a data-driven, expert-led strategy
April 3, 2024 White Paper 2024 Enrollment Season: Another year of stellar conversion with improved attrition Speed to proficiency a key ingredient of enrollment success for multiple clients Healthcare
February 29, 2024 White Paper Insurance tailored to the 2024 consumer AI, data insight, and human intelligence ensure a future-proof experience Financial Services and Insurance
March 3, 2023 White Paper Don’t Just Choose Another Vendor, Select A Revenue Development Partner If you want to lower your customer acquisition, retention, and expansion costs, you’ve got to improve your ROI on sales and marketing efforts.
February 24, 2023 White Paper Open enrollment triumphs light path to record-breaking results With TTEC as your partner, record-breaking results are within reach Healthcare
February 10, 2022 White Paper Innovative electric vehicles need innovative customer support Automotive
March 17, 2020 White Paper What We Learned When Investigating Mobile Messaging CX at 20+ Companies Today's top CX leaders are using Messaging, Apple Business Chat, and Live Chat as the go-to B2C communication channel during challenging times, like the coronavirus outbreak.
February 20, 2020 White Paper Digital Transformation Best Practices for Healthcare Payers and Providers Five Ways to Activate Member-Centric Digital Transformation Through Channel-less Journeys Healthcare