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More insights from TTEC

  • A man leaning against a blue car while talking on a mobile phone
    March 25, 2026 Client Story Automotive

    Data-driven, precision empathy training lifts NPS for auto giant

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  • A young woman in a lounge focused on her phone
    March 25, 2026 Client Story Healthcare

    Payer achieves 465% ROI on AI training that fast-tracks frontline readiness

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  • Two women talking in what appears to be a modern hotel lobby
    March 24, 2026 Client Story Travel and Hospitality

    A smarter ad strategy delivers 300% higher ROAS for hotel brand

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  • Woman exiting an airplane
    March 24, 2026 Client Story Roundup Travel and Hospitality

    A 20-year strategic partnership building a safer, smarter travel experience

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  • A woman with a curly hair and glasses smiling while looking at her phone
    March 23, 2026 Client Story Media and Entertainment

    A winning playbook for fan support: AI, automation drive game-changing results

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  • A lady healthcare professional
    March 11, 2026 Client Story Healthcare

    AI-enhanced curriculum Wizards add expertise and agility

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  • A man standing in the center, leaning against a glass partition
    March 8, 2026 Client Story Communications

    Telecom embraces immersive role-play and coaching to boost efficiency, NPS

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  • HFS Horizons Report
    January 21, 2026 Trends Report Travel and Hospitality

    TTEC Named Horizon 2 Enterprise Innovator in HFS Research's Travel and Hospitality Service Provider Ecosystem 2025

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  • Graphic of blocks with a chart in the middle
    December 19, 2025 Blog

    Unwrap fresh insights from 2025 customer success stories

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  • A salesman at a car dealership
    December 18, 2025 Client Story Automotive

    Streamlined dealer support system slashes call volume 50%

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  • A woman standing outside her vehicle and holding a laptop
    November 26, 2025 Client Story Automotive

    Auto brand elevates connected services, optimizes CX

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