Impact Practice - Our Team in South Africa
More insights from TTEC
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The many faces of fraud: This is no game
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TTEC in Africa: Driving innovation with impact
Strategic partnerships are key to successful CX innovation in Africa
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A wealth of CX expertise and experience
CX that delivers—without the headaches
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How travel and hospitality brands can find the right talent in the AI era (even amid a labor shortage)
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Bank’s dedicated fraud team outperforms compliance goals
TTEC overdelivers on KPI targets by becoming an extension of the brand
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Global brand optimizes digital channel to drive collections efficacy
TTEC augments mobile app and messaging platform, yielding $81K savings and improved CX
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How the right tech support partner can power up your tech and comms CX
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Rapid Readiness Team mobilizes swiftly when disaster strikes
With TTEC technology, training, and talent already in place, surge support shines and citizens get the help they need
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More sales experts = higher sales during open enrollment
Performance-based program generated 73% uptick in sales conversions for regional Blue Cross Blue Shield insurer
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Top 3 trends for elevating CX with automation in 2025
Harness the full potential of AI and other tools to deliver next-level experiences
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TTEC poll: Employee engagement top CX priority for 2025
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Hopes for healthcare CX in 2025: Why I defy the cynics
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