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Associate Assist

Deliver exceptional customer experience (CX) by putting the right information in associates' hands to resolve issues effectively, efficiently, and consistently in real time – every time.

More insights from TTEC

  • Woman shopping on her tablet during holiday time
    October 30, 2025 Podcast Retail and eCommerce

    Holiday shopping 2025 trends: AI, tariffs dominate retail decision-making

    Listen to the podcast
  • Group of people smiling and cheering in an office
    August 28, 2025 Blog

    Humanity First: Everyone belongs, every voice matters

    Read the blog post
  • A circus performer
    July 29, 2025 Client Story Media and Entertainment

    Cirque du Soleil offers ringside seat to superior CX with Work At Home model

    Read the client story
  • Woman sitting on a couch, pointing a remote at a television
    July 22, 2025 Blog Media and Entertainment

    Want to win the streaming wars? Start with CX

    Read the blog post
  • Two sailboats on a stormy sea
    July 10, 2025 Customer Strategist In Depth

    The economy’s uncertain – your CX strategy shouldn’t be

    Read the article
  • A healthcare professional on a video call
    June 25, 2025 Client Story Healthcare

    Coaching efficacy rockets 94% with AI people empowerment platform

    Read the client story
  • Closeup of a woman's hand checking the price tag on a shirt in a store
    June 24, 2025 Blog Retail and eCommerce

    CX is retailers’ secret weapon in an uncertain economy

    Read the blog post
  • A woman virtually talking to someone via laptop
    June 8, 2025 Client Story Healthcare

    Robust email automation cuts AHT 10% for Blue Cross and Blue Shield of Minnesota

    Read the client story
  • Woman looking at a shoe in a shoe store
    June 4, 2025 Blog Retail and eCommerce

    Put CX in your cart: Why outsourcing is a smart buy for retailers

    Read the blog post
  • A woman looking or working on a dashboard
    February 18, 2025 Client Story Financial Services and Insurance

    Global brand optimizes digital channel to drive collections efficacy

    Read the client story
  • An old couple looking at the same phone
    February 11, 2025 Client Story Healthcare

    More sales experts = higher sales during open enrollment

    Read the client story
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