Associate Assist
Deliver exceptional customer experience (CX) by putting the right information in associates' hands to resolve issues effectively, efficiently, and consistently in real time – every time.
More insights from TTEC
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Robust email automation cuts AHT 10% for major healthcare payer
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Put CX in your cart: Why outsourcing is a smart buy for retailers
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Global brand optimizes digital channel to drive collections efficacy
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More sales experts = higher sales during open enrollment
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Top 3 trends for elevating CX with automation in 2025
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TTEC poll: Employee engagement top CX priority for 2025
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AI and analytics fuel brands' push for personalized customer journeys in 2025
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Strategic partners bring the right mix of AI and people to boost CSAT
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All in on AI: 3 winning strategies for casinos and sports betting brands to elevate CX
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Coveted QA and ultrathin error rates of just 0.03% earn GE Healthcare Center of Excellence status
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4 myths about AI in the contact center – busted
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Maximize VoC — with props to ‘Horton’ the elephant
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