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  • Graphic of blocks with a chart in the middle
    December 19, 2025 Blog

    Unwrap fresh insights from 2025 customer success stories

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  • A salesman at a car dealership
    December 18, 2025 Client Story Automotive

    Streamlined dealer support system slashes call volume 50%

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  • Block numbers of 2025 turning into 2026
    December 18, 2025 Customer Strategist Perspectives

    Customer Strategist Journal wrapped: CX’s hot topics of 2025

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  • Woman looking up and smiling against a blue sky background
    December 17, 2025 Blog Healthcare

    AI, automation in revenue cycle: Enhancing all healthcare touchpoints

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  • Screenshot of webinar participants
    December 12, 2025 Blog Automotive

    Webinar recap: The road ahead for EV customer experience in 2026

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  • A woman standing outside her vehicle and holding a laptop
    November 26, 2025 Client Story Automotive

    Auto brand elevates connected services, optimizes CX

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  • Three people talking in a car dealership
    November 26, 2025 Client Story Automotive

    Rapid CX deployment: Supporting a hot vehicle launch gone viral

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  • A woman on her phone outside the building
    November 26, 2025 Client Story Communications

    Telecom boosts NPS 23% with data-driven precision coaching

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  • Three people talking beside a car
    November 24, 2025 Client Story Automotive

    Reengineering EV returns unlocks 50-point NPS gain and major cost reductions

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  • Two men doing a fist bump
    November 18, 2025 Client Story Automotive

    Concierage-level engagement builds trust, lifts NPS for auto brand

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