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Shelly Swanback, new CEO of TTEC Engage, shares her perspectives on digital transformation, innovative culture, the future of CX, and "embracing the mess."
The CX Pod
You probably think this podcast is about you, don't you? Well, you’re right. This is a customer experience podcast hosted by Elizabeth Glagowski of the Customer Strategist Journal.
Tune in for regular discussions and interviews with the brightest and best in CX to get your competitive edge.