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More insights from TTEC

  • Working on a laptop outside
    July 10, 2026 Client Story Financial Technology

    How TTEC transformed a fintech’s CX in 8 months

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  • Two people discussing or collaborating
    July 9, 2026 Client Story Financial Technology

    When every month has a rush hour, you need a CX partner that’s flex

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  • A young girl interacting with a fluffy golden-colored dog
    June 28, 2026 Client Story Financial Services and Insurance

    Human expertise meets AI for faster insurance claims processing

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  • Screenshot of webinar participants
    May 29, 2026 Blog Financial Technology

    AI: The engine of unified CX for fintechs

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  • How to turn fintech operations into an AI powered growth engine
    May 29, 2026 On-Demand Webinar Financial Services and Insurance

    How to turn fintech operations into an AI-powered growth engine

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  • Car parked in a Capital One garage. Photos courtesy of Capital One Auto
    May 14, 2026 Customer Strategist C-Suite Strategies

    Balancing CX against fraud mitigation calls for a fluid approach at Capital One Auto

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  • Business team reviewing a document
    April 28, 2026 Client Story Financial Services and Insurance

    Multi-channel sales strategy generates $28M in just one quarter

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  • An over-the-shoulder view of two people looking at smartphones
    April 23, 2026 Blog Financial Technology

    Fintech triptych: How to balance velocity and governance to build trust

    Read the blog post
  • Image of 3 people talking on a webinar with a black and pink theme for the CX Pod
    February 2, 2026 Podcast Financial Services and Insurance

    AI is calling. How do you answer?

    Listen to the podcast
  • Woman looking at bills and her laptop
    December 19, 2025 Blog Financial Services and Insurance

    Weathering the student loan storm: How AI helps secure loyalty

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  • Robot wearing headphones and typing on a laptop
    December 10, 2025 Blog Financial Services and Insurance

    Beyond bots: A new AI imperative for insurance

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