TTEC Client Stories Expert support and proactive solutions drive CX growth Please accept performance cookies to view this interactive content. More insights from TTEC July 7, 2024 Datasheet High Tech All hands on tech Cutting-edge CX that connects people with a digital world Download the datasheet March 29, 2024 Case Study High Tech Expert outsourced collections team drives fast results TTEC helped a growing company when its in-house team struggled to scale Read the case study March 28, 2024 Case Study Hypergrowth and Startups Workforce optimization model cuts costs estimated $9.5M annually Proactive Solution approach and a culture of accountability save 40%, improve service levels 75% Read the case study March 13, 2024 Case Study High Tech Expert B2B collections approach generates $5M in 90 days A humanized collections strategy delivered fast results Read the case study March 13, 2024 Case Study High Tech Generative AI answers transform associate productivity Let Me Know AI-enhanced system significantly reduced AHT and associate stress Read the case study January 31, 2024 Case Study Healthcare Voice enhancement lifts NPS 9% for major health group AI-enabled solution blocks ambient noise during customer interactions to improve audio clarity, CX, and AHT Read the case study December 11, 2023 Case Study High Tech Reimagined workflows, tools help cut video production time nearly 40% A high-tech brand came to TTEC for help finding the perfect partner – turns out, we were it Read the case study November 10, 2023 Case Study High Tech Skilled tech support slashes hold times 93% Expert associates and the right CRM drive better, faster resolutions Read the case study October 18, 2023 Blog High Tech Yep, wellness is a BIG DEAL in the tech support space too Read the blog post September 22, 2023 Blog High Tech 4 ways high-tech companies can benefit from back-office outsourcing Read the blog post September 19, 2023 Case Study High Tech The right blend of tech support and CX enables better, faster resolutions TTEC’s tech support associates help company achieve 90% CSAT Read the case study July 12, 2023 Case Study High Tech $4.9M annual savings unearthed for computer goods giant TTEC’s Operational Consulting team serves up 30 recommendations to cut cost and optimize CX for customers and employees Read the case study
July 7, 2024 Datasheet High Tech All hands on tech Cutting-edge CX that connects people with a digital world Download the datasheet
March 29, 2024 Case Study High Tech Expert outsourced collections team drives fast results TTEC helped a growing company when its in-house team struggled to scale Read the case study
March 28, 2024 Case Study Hypergrowth and Startups Workforce optimization model cuts costs estimated $9.5M annually Proactive Solution approach and a culture of accountability save 40%, improve service levels 75% Read the case study
March 13, 2024 Case Study High Tech Expert B2B collections approach generates $5M in 90 days A humanized collections strategy delivered fast results Read the case study
March 13, 2024 Case Study High Tech Generative AI answers transform associate productivity Let Me Know AI-enhanced system significantly reduced AHT and associate stress Read the case study
January 31, 2024 Case Study Healthcare Voice enhancement lifts NPS 9% for major health group AI-enabled solution blocks ambient noise during customer interactions to improve audio clarity, CX, and AHT Read the case study
December 11, 2023 Case Study High Tech Reimagined workflows, tools help cut video production time nearly 40% A high-tech brand came to TTEC for help finding the perfect partner – turns out, we were it Read the case study
November 10, 2023 Case Study High Tech Skilled tech support slashes hold times 93% Expert associates and the right CRM drive better, faster resolutions Read the case study
October 18, 2023 Blog High Tech Yep, wellness is a BIG DEAL in the tech support space too Read the blog post
September 22, 2023 Blog High Tech 4 ways high-tech companies can benefit from back-office outsourcing Read the blog post
September 19, 2023 Case Study High Tech The right blend of tech support and CX enables better, faster resolutions TTEC’s tech support associates help company achieve 90% CSAT Read the case study
July 12, 2023 Case Study High Tech $4.9M annual savings unearthed for computer goods giant TTEC’s Operational Consulting team serves up 30 recommendations to cut cost and optimize CX for customers and employees Read the case study