November 2, 2018
Use AI to Make Self-Service More Human
HOW WE THINK
From overwhelmed to optimized: AI is transforming learning design
From overwhelmed to optimized: AI is transforming learning design
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October 24, 2018
Omnichannel Tips from Customer Service Summit
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October 17, 2018
Digital Banking Needs a Human Touch
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October 9, 2018
Introducing Humanify™ Insights Platform
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October 2, 2018
4 Ways to Expect the Unexpected This Holiday Season
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September 20, 2018
Don’t Shy Away From Emotional Connections in the Workplace
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September 13, 2018
10 Buckets to Dig Your Way Out of Subpar Customer Experiences
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September 5, 2018
3 Ways to Rewrite the Retail Playbook
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August 23, 2018
How to Create a Plan B When CX Strategies Go Awry
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August 16, 2018
Uncover Profits By Measuring Customer Lifetime Value
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August 8, 2018
What’s In a Name?
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August 3, 2018
Three CX Lessons from the Three Lions
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