Customer Acquisition
as a Service
Your ideal customers are out there. We'll help you find them before your competition does.
Customer Acquisition
as a Service
Your ideal customers are out there. We'll help you find them before your competition does.
Uncover high-quality leads and convert them quickly.
Retail is a highly competitive industry. It only takes one bad experience for a customer to switch brands. Finding loyal customers can be challenging, but it doesn’t have to be. Our Customer Acquisition as a Service solution delivers relevant offers through the right channel at the right time to increase leads and acquire new customers.
Flexible solutions to win more customers
We optimize buying journeys to acquire and engage new customers, leverage technology and analytics to deliver simple and personal experiences and align your digital marketing to increase the quantity and quality of digital leads at lower acquisition costs.
31% increase in revenue per chat and 18% NPS Improvement
READ THE CASE STUDYA unique partnership to drive ROI
We combine advisory services, a best-in-class technology ecosystem and highly-skilled digital and human workforce to form an end-to-end partnership that meets the unique needs of your business and drive high ROI.
404% return on investment and 505% revenue growth
READ THE CASE STUDYA data-driven approach
Using predictive modelling, digital technologies and live channels, our high-impact/low-risk solutions deliver predictable, scalable and profitable outcomes for Retail brands.
177% increase in Facebook-driven revenue
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Securing trust: Tackle digital payment fraud while elevating CX
Learn about new advances in Intelligent Fraud Automation (IFA) and explore best practices to counter emerging fraud activities and prepare for the future. Discover advanced solutions that leverage the combined power of AI innovation and human experts.
Securing trust: Tackle digital payment fraud while elevating CX
More insights from TTEC
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Retail’s untapped CX advantage: Transform returns experiences
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TTEC Asian Language Hub
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Securing trust: Tackle digital payment fraud while elevating CX
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At NRF, the future of retail runs on data and insights
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The key to sales success in 2025? Turn conversations into conversions
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CX trends 2025: 3 ways AI will transform retail experiences
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The future of retail: AI will be a cornerstone of CX success
3 ways AI will help transform retail experiences in 2025
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Strategic partners bring the right mix of AI and people to boost CSAT
TTEC and Flip helped a growing retailer realize automation’s full potential
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Manual fraud investigations plummet 66%, leading to $3.5 million in savings
Improving fraud filter accuracy reduces false positives for a better shopper and seller CX
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Redefine luxury retail CX
Build lasting loyalty with exceptional, tailored experiences
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AI-powered insights (and experts putting them to work) revolutionize quality
TTEC disrupts the market with innovative, next-gen digital approach
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Winning the season: 4 ways to maintain stellar CX during volume spikes
Navigate cyclical surges easily with the right people and technology
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your customers say buy instead of bye
