Trust and Safety for Gaming

Trust is the foundation of customer experience

Having a safe and trustworthy brand has become table stakes in today’s hyper-digital world. Gaming companies have a responsibility to protect their players from harmful content, cyberbullying, and other threats. Our trust and safety solutions provide platform safety, account integrity, content curation and fraud prevention services to help you keep gamer data secure and your digital properties safe and uncompromised.

Cultivate player trust

Fraudulent activities can harm player trust and confidence. By implementing effective fraud prevention measures, gaming companies can demonstrate their commitment to player safety and security and maintain a positive reputation.

20% increase in CSAT in under 6 months.

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Eliminate fraud-related losses

From payments and chargebacks, disputes and investigations, to transaction and account monitoring, our fraud prevention services equip gaming brands with the resources to analyze, investigate, and resolve fraud issues 24x7.

75% drop in fraud instances.

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Holistic trust and safety services

We have more than two decades of experience providing holistic Trust & Safety services for our clients. Our history and focus has been on supporting highly complex activities such Platform Security, Fraud Prevention, User Safety, and Identity Verification.

$16Msavings by implementing our trust and safety recommendations.

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Keep players in the game with
co-op customer support.

TIPS & TAKEAWAYS

Gaming CX Optimized:
The real end gamer

In an industry as fast-paced as gaming, you’ve got to keep your gamers gaming and your operations running smoothly. Working with an expert customer experience (CX) partner lets you level up your player experience and reduce costs along the way. A good CX partner will embrace your culture, values, and goals while delivering cost-saving and logistical benefits.

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