Gaming CX done different. Happier
gamers, one experience at a time.
Next level gaming support
In the experience economy, happy customers are the way to growth, profitability and loyalty. Our customer care outsourcing solutions help you design, operate and innovate your front office through the right blend of humans & technology. This enables great CX and EX while dramatically reducing customer effort and cost.
Let gamers get back to gaming
Gamers want fast responses. They do not want to wait for their queries to be solved or be misguided in the process. We deliver 24/7 support via multiple channels ensuring gamers can reach us fast. Delivered from global locations and designed to provide localized service.
100% calibration with client. We scored highly across all customer interactions.READ THE CASE STUDY
Deliver personalized experiences
We understand and cater to the unique needs of gamers. Our gaming services are designed with personalization and are led by a team of experienced gaming enthusiasts who understand the nuances of the industry.
33% decrease in AHT and 16% increase in resolution rate.READ THE CASE STUDY
Gain a competitive advantage in gaming
Partner with us to make CX your competitive advantage in gaming. We deliver superior player experience across multiple digital channels to enable deeper engagement. Our gaming support reduces negative reviews and damage to your brand reputation.
2,000associates onboarded and trained quickly.READ THE CASE STUDY
Gaming CX Optimized:
The real end gamer
In an industry as fast-paced as gaming, you’ve got to keep your gamers gaming and your operations running smoothly. Working with an expert customer experience (CX) partner lets you level up your player experience and reduce costs along the way. A good CX partner will embrace your culture, values, and goals while delivering cost-saving and logistical benefits.Get the Tips & Takeaways