Humanify@home
Virtually. Everything.
@home is rapidly deployable, and provides access to our secure, proprietary technology, a well-educated, flexible workforce, and industry-leading training solutions.
Success begins at home
@home is rapidly deployable, and provides access to our secure, proprietary technology, a well-educated, flexible workforce, and industry-leading training solutions.
Bigger recruiting footprint,
better customer experience
Our flexible @home model enables businesses to quickly scale as they grow or expand to meet seasonal demands. We combine the quality management and security of our brick-and-mortar operations with the flexibility and cost structure of a variable model, providing the experience and best practices of an industry leader at an affordable price.
- Easily scale up or down and only pay for what you use
- Increase operational efficiencies while reducing costs
- Align capacity to the demand curve
- Part-time and full-time models available
- Security compliant solutions
An integral part of the team
@home provides great work opportunities for individuals who prefer to work at home. We hire veterans transitioning back to civilian life, displaced workers, and parents who require a flexible work schedule. And we treat our @home associates as what they are: an integral and integrated part of our team. As employees, our @home associates get the same benefits, training, and supervision as associates at our physical locations.
- Onboarding curriculum for all employees
- Real-time coaching driven by analytics
- Online community to share ideas and build engagement
- Hire veterans, people with disabilities, displaced workers
@home associates are 65% more likely to stay with their employer.
ttec
Results and Ideas
Client Story
Easing Tax
Season Stress
Discover how a software
company optimizes customer
support and drives sales
all year long.
eBook
Success Begins at Home
Discover why home-based associates
represent the future of the contact center.
eBook
Which shore is
right for you?
Learn how different
outsourcing options
can benefit your business
and your customers.
eBook
Rightsize Your
Customer Experiences
Learn how to rightsize your experiences by balancing digital, AI, and automation with humans and emotion.
Read more