What is Information Technology Outsourcing (ITO)?
Information Technology Outsourcing is the transfer of ownership of some, or all information technology processes or functions to a service provider.
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CX Strategy When you have a great customer experience you know it. CX Strategy and Analytics unlocks actionable insights and a transformation roadmap to guide you. 
CX Technology Every channel, in sync, all the time. Cloud-based technology and intelligent automation powering effortless customer and employee experiences. 
CX Outsourcing The power of big with the agility of small. CX operations, outsourcing, and sales providing the talent and empathy of our award-winning front line team. -
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CCW market study on the state of contact center industry, featuring TTEC
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technology ecosystemOur technology ecosystem helps you simplify the entire customer experience, including customer journey and engagement, automation, analytics, systems connectivity, and contact center solutions.View technology ecosystem >>Best-of-breed
technology partnersWe also partner with best-of-breed technology providers to complete the capabilities portfolio and delivery CX excellence, seamless integration, and process efficiency across the entire customer lifecycle.View technology partners >> -
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