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Glossary

Cisco Webex® Contact Center Enterprise (Webex CCE)

TTEC | Glossary | Cisco Webex® Contact Center Enterprise (Webex CCE)

Cisco Webex® Contact Center Enterprise (Webex CCE)?

Cisco Webex® Contact Center Enterprise (Webex CCE) provides a comprehensive, customizable, highly secure cloud contact center solution to meet the complex needs of the world’s largest contact centers. It adheres to Cisco’s market-leading security and privacy standards and is built on the feature-rich Webex platform. The omnichannel cloud platform for contact centers allows large enterprises to deliver amazing customer experiences at scale.

TTEC and Cisco have partnered to help leading brands develop and execute on transformational cloud strategies that deliver superior and effortless customer experiences. At every touch point, TTEC & Cisco Cloud Contact Center solutions are making it easy for companies to deliver effortless, proactive customer experiences that help retain both customers and agents. The Cisco Webex contact center platform provide a comprehensive, customizable, highly secure cloud solution to meet the complex needs of the world's largest contact centers. TTEC leverages our 38+ years of CX expertise to develop transformational CX strategies and expertly implement cloud applications, data centers, cloud infrastructure and Cisco platforms to ensure business outcomes are continuously delivered.

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