Cisco Webex® Contact Center Enterprise (Webex CCE)?
Cisco Webex® Contact Center Enterprise (Webex CCE) provides a comprehensive, customizable, highly secure cloud contact center solution to meet the complex needs of the world’s largest contact centers. It adheres to Cisco’s market-leading security and privacy standards and is built on the feature-rich Webex platform. The omnichannel cloud platform for contact centers allows large enterprises to deliver amazing customer experiences at scale.
TTEC and Cisco have partnered to help leading brands develop and execute on transformational cloud strategies that deliver superior and effortless customer experiences. At every touch point, TTEC & Cisco Cloud Contact Center solutions are making it easy for companies to deliver effortless, proactive customer experiences that help retain both customers and agents. The Cisco Webex contact center platform provide a comprehensive, customizable, highly secure cloud solution to meet the complex needs of the world's largest contact centers. TTEC leverages our 38+ years of CX expertise to develop transformational CX strategies and expertly implement cloud applications, data centers, cloud infrastructure and Cisco platforms to ensure business outcomes are continuously delivered.
- Cloud Contact Center Trends Report: Explore 4 ways today’s brands leverage data centers and cloud infrastructure and feature rich cloud contact center platforms to spur business growth.
- How Virtual Contact Center Support Beat Bricks and Mortar Results: Find lessons, insights, and tips for ensuring call center employees have what they need for improving first call resolution, increasing customer satisfaction, and boosting the bottom line – wherever they are.
- Cloud Contact Center of the Future: Keep up with growing customer expectations by deploying feature rich cloud contact center platforms to power the remote call center of the future, today.
- The Ultimate CX and Digital Transformation Workbook for Contact Centers: Achieving a value-based digital transformation in the contact center starts with a tactical cloud migration plan rooted in an unbreakable alignment of business goals IT strategy, and customer needs.
*Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other Countries.