Welcome to
TTEC Colombia
Welcome to
TTEC Colombia
From our Colombia locations, TTEC provides customer care and tech support solutions.
Colombia is emerging as a desired location for companies looking to expand outsourcing services. The country has realized substantial growth in its business sector, including contact center operations. TTEC opened its first location in Bogota, the country’s capital as well as financial and cultural center. Our second location is in Barranquilla, a bustling northern port city known as Colombia’s “Golden Gate”. The workforce in Colombia is educated and offers the technical and service skills suited for BPO careers. From our Colombia locations, TTEC provides customer care and tech support solutions as well as technology and content service solutions.
Ready to launch your career with TTEC?
See our open positions
We're a certified Great Place to Work® in Colombia
What makes a great place to work? Is it the shared purpose, the people, the growth…the fun? We believe in fostering a work environment where everyone belongs and has the tools, resources, and opportunities to do their best work. We’re honored to share — our employees think so too!
Learn more about this recognitionColombia Locations
Atlantico
Barranquilla
Calle 78
No.53 70
3rd Floor
Distrito Capital
Bogotá
(partner facility)
North Point III Cra 7
# 156-80
Bogotá DC - 110131
FEATURED LOCATION
Barranquilla
More insights from TTEC
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TTEC Healthcare
Watch the video -
Fintech outperforms CSAT as it expands service offering
Speedy ramp-up of multilingual associates eases customers’ access to financial wellness tools
Read the case study -
How travel and hospitality brands can find the right talent in the AI era (even amid a labor shortage)
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Bank’s dedicated fraud team outperforms compliance goals
TTEC overdelivers on KPI targets by becoming an extension of the brand
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Global brand optimizes digital channel to drive collections efficacy
TTEC augments mobile app and messaging platform, yielding $81K savings and improved CX
Read the case study -
Rapid Readiness Team mobilizes swiftly when disaster strikes
With TTEC technology, training, and talent already in place, surge support shines and citizens get the help they need
Read the case study -
More sales experts = higher sales during open enrollment
Performance-based program generated 73% uptick in sales conversions for regional Blue Cross Blue Shield insurer
Read the case study -
Top 3 trends for elevating CX with automation in 2025
Harness the full potential of AI and other tools to deliver next-level experiences
Read the trends report -
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Generation AI: Conversational Clarity
Watch the video -
Colombia y el Futuro del CX
Cómo y porqué las empresas líderes están aprovechando las ventajas competitivas del offshore en Colombia para la experiencia de cliente
Watch the webinar -
Career Opportunities
Whether you like working with clients,
customers, or in a business support
role, we have a position you’ll rock.
