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CX for Startups and Hypergrowth

It's time to scale your customer experiences

 

CX for Startups and Hypergrowth

It's time to scale your customer experiences

 

 
 

The power of big. The agility of small.

Our customized business models for startups and hypergrowth companies provide brands with a people-first approach, deployed in a flexible, agile model. We provide the contact center associates, training, operations, and technology infrastructure to help you provide CX excellence at every touchpoint. Our global footprint provides the benefits and reach of massive scale and our laser focus allows us to fine-tune interactions, so every experience your customer has with your brand feels as special as they are.

 

Your customers expect amazing 24/7. We provide
the people and processes to help you deliver.

 
40%

improvement in time to proficiency

80%

longer tenure

 
2%

Under 2% monthly attrition

+67

Client NPS

 
 
 

Grow your brand and
your customer loyalty

The people and facilities to scale your CX

We build our environments to reflect your brand. When you arrive in one of our customer engagement centers you will feel like you are home. That’s because we build your brand in our facilities, our people, and our partnership. And we work hard to find the brand ambassadors. Less than 10% make it through our selection process. Once on board, we put them on teams and measure their success as a whole. Team leaders, trainers and teammates working together to create amazing customer experiences.

 
 
 

Improve experiences and
contact center operations

With an award-winning CX partner

Are you spending a lot of time on non-core aspects of your business? Are you unable to provide the customer service quality that you aspire to? Do you need access to a larger workforce? Do you need to reduce labor costs? Look no further. Serving iconic and disruptive brands, our outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey.

 
 

Welcome to a better way. Effortless experiences.

TTEC’s end-to-end Customer Experience as a Service (CXaaS) platform combines the technology, talent, and services to build effortless experiences for customers and employees alike. Get the agile tools to transform your total experience — one stage at a time. And the first step is to start. Join our 100 Days challenge to get a head-start on your competition — and learn how far CXaaS can take you.

 
 
 
 
 
 
 
 

Ready to take your customer experience to the next level?

 

Let's get started