March 28, 2024 Case Study Hypergrowth and Startups Workforce optimization model cuts costs estimated $9.5M annually Proactive Solution approach and a culture of accountability save 40%, improve service levels 75%
October 5, 2023 Case Study Hypergrowth and Startups Proactive partnership boosts CSAT at fast-growing startup TTEC Agility met brand’s early needs – and we keep growing together
May 6, 2022 Case Study Hypergrowth and Startups Ready, set, launch: Emerging insurtech builds a brand-new support operation A new insurtech firm needed a strategic partner to help build its customer support from the ground up
April 4, 2022 Case Study Hypergrowth and Startups Fintech firm retains at-risk customers with proactive outreach and simplified experiences TTEC helped a hypergrowth fintech firm respond to more customers in less time and generate more qualified marketing leads using our digital sales expertise and industry know-how
February 11, 2022 Case Study Hypergrowth and Startups CX experts maximize the customer experience for hypergrowth fitness brand TTEC extended and enhanced a rapidly growing company’s overtaxed customer support with expertly trained associates, powerful customer insights, last mile support, and more.
August 27, 2020 Case Study Hypergrowth and Startups Eliminating major pain points in no time A DTC company quickly tackled a rapidly growing backlog with the help of an experienced partner
December 10, 2018 Case Study Hypergrowth and Startups Sophisticated Analytics Delivers the Goods Customer analytics helps gather actionable insight and drive impressive sales growth
August 29, 2018 Case Study Hypergrowth and Startups Making the last mile count Proactive and insight-driven customer support delivers an exceptional service experience for a hyper-growth brand
