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industries
Automotive
CX solutions built for the automotive industry.
Communications
Are you ready to answer the call?
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CX optimized at the point of conversation.
Government and Public Sector
FedRAMP-authorized contact centers.
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Build long-term loyalty and a healthier bottom line.
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Cutting-edge CX connecting people and digital.
Media and Entertainment
Level up your customer experience.
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The tech and talent to exceed customer expectations.
Startups and Hypergrowth
Customers expect a lot. We deliver more.
Travel and Hospitality
Wherever your customers are, you are too.
featured solutions
CX Optimization Services
Transformational managed services combining front-line knowledge and AI insight.
Flex EX
Flexibility to leverage all workforce strategies to provide an optimized CXaaS delivery model.
Generation AI
AI solutions that empower your team to focus on what truly matters.
Intelligent Fraud Automation
Proven AI-enhanced solutions that reduce risk and drive growth.
Proactive Solutions
Reduce cost and improve CX with recommendations from your front-line employees.
Sales Chat
Boost revenue and grow customer engagement with the fastest-growing digital channel.
Sales Excellence Accelerator
Elevate your sales team in 45 days with hundreds of proven best practices and a customized playbook.
Service to Sales
Turn service conversations into sales opportunities by delivering relevant offers at the right moment.
TTEC Agility
Plug-and-play AI-enabled contact center model for organizations of any size to ramp easily and get results quickly.
Voice Channel Assessment
Get voice and digital working in harmony and gain operational and CX optimization with our Voice Channel Assessment.
Work from Home
Remote contact center solution merges quality and security of on-site with cost structure and flexibility of work-from-home.
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Contact us
Caner Capay, senior consultant
December 23, 2014
Customer Strategist
A Tale of Two MVNOs
December 23, 2014
Customer Strategist
MVNO: Is it worth going in?
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