December 22, 2020 Case Study Wealth Management Sales transformation: From subpar to top performer By deploying TTEC’s sales best practices and training, an underperforming inside sales team became the client’s top-selling partner
March 1, 2013 Customer Strategist Wealth Management By the Numbers: Three Big Data Opportunities for Telecoms Crunch the numbers to increase marketing effectiveness, improve customer experience excellence, and lift revenues.
July 1, 2011 Customer Strategist Wealth Management Multichannel Excellence Enables Customer Advocacy for Telecoms Stop focusing solely on satisfying customers and start building advocacy among the most valuable part of your customer base.
October 1, 2010 Customer Strategist Wealth Management Poised for Transformation Telecommunications companies need to use their own technologies to dial up next-generation customer experience.