Strategic Communications Services (SCS) is now a part of TTEC
About TTEC
TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enhanced digital CX solutions. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the Company's TTEC Digital business designs, builds, and operates contact center technology, CRM, AI, and analytics solutions. The company's TTEC Engage business delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention services. Founded in 1982, the company's singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company's approximately 58,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.
Strategic Communications Services (SCS)
Strategic Communications Services (SCS) is an organisation that you may previously not have heard of, which is understandable as to date we have tended to work under the radar. We deliver innovative solutions to our Clients who range from FTSE 100 Global companies through to SMEs and start-ups, many of which are well known organisations.
SCS provides Contact Centre & Unified Communications Consultancy & Professional services; Applications Performance Management and Contact Centre solutions, Performance Load Testing Customer Experience monitoring & Workflow based Systems Integration.
Our knowledge and experience ensures that the required business benefits of our Clients are both fully defined and delivered using the appropriate solutions and optimised configuration.
We are leaders in the Services and Solutions that we deliver and have a long history of providing these to our Clients. We can help yourself and the organisation you work for to make a real difference.