January 6, 2016 Blog Marketing Data Insights: Three Steps to better customer journey data Building a data process framework will help marketers more easily kick-start their data journeys and realize faster results.
January 6, 2016 Blog Machine Learning Insights in Customer Analytics Artificial intelligence comes to everyday business, and analytics will never be the same.
January 6, 2016 Customer Strategist Lessons Learned From Hands-On CEOs These CEOs prioritize direct customer interaction as part of their daily executive responsibilities.
January 6, 2016 Customer Strategist Streaming Data Opens the Door to New Customer Insights Spotify and other leading digital companies are mining data streams for a deeper understanding of customer behavior.
January 6, 2016 Customer Strategist The Intersection of Business and Consumer Perspectives TeleTech research shows that consumers and companies are traveling down different paths when it comes to customer experience priorities.
January 6, 2016 Customer Strategist Safelite AutoGlass Gives Data Insight a Seat at the Table The glass repair and replacement company transformed its customer experience with data.
January 6, 2016 Customer Strategist Real-time Marketing Is Only the Beginning Data-driven contextual marketing represents the next step of marketing maturity.
January 5, 2016 Customer Strategist Customer Insights Begin With Customer Data: Get a 360-degree View of Your Customers
