April 8, 2020 Blog How Messaging Improves Call Volume Spikes Now and Creates Better Long-term Experiences
April 7, 2020 Blog 3 Best Practices in Citizen Experience for Government Agencies During Coronavirus Public Sector and Government
April 6, 2020 Blog 3 Ways Healthcare Outsourcing and Smart Messaging Clear Jammed Phone Lines Healthcare Providers
April 2, 2020 Blog Here’s How Automation and Healthcare Outsourcing Increase Payer Support During Critical Times Healthcare Payers
March 30, 2020 Video See Messaging in Action In a time of mandated social distancing, patients and members desire genuine conversations with the brands they trust. Messaging allows brands to engage with their consumers on the platforms they are already on.
March 30, 2020 Case Study Command and conquer hospital inefficiencies Community Regional Medical Center improved reimbursement rates by millions with a command center model of patient care Healthcare Providers
March 30, 2020 Case Study Flexible staffing helps boost member enrollment 73% Work-from-home model garners top talent to achieve health insurer’s membership goals Healthcare Payers
March 30, 2020 Case Study The right knowledge leads to better member experiences An updated and relevant knowledgebase becomes a valuable tool for healthcare advocates Healthcare Payers
March 27, 2020 Case Study Speech analytics deliver a holiday boost for social media ad sales The company significantly increased revenue at a critical time of year by analyzing associate calls and culling insights High Tech
