December 22, 2020 Case Study Wealth Management Sales transformation: From subpar to top performer By deploying TTEC’s sales best practices and training, an underperforming inside sales team became the client’s top-selling partner
December 21, 2020 Blog Financial Services and Insurance What Financial Services Companies Must Stop Doing In Order To Compete On Customer Experience
December 21, 2020 Case Study State and Local Governments Virtual contact center support in record time helps secure $8M in assistance With a rapid contact center deployment, TTEC helped the Charlotte Center for Legal Advocacy assist thousands of low-income families apply for millions in state grant funds
December 18, 2020 Blog Travel and Hospitality Startup Founders Weigh In on CX Innovation in a COVID-19 Era
December 15, 2020 Case Study Healthcare Payers Innovating member enrollment with omnichannel insights A health insurance organization digitally transformed its member acquisition and overall experience by unifying disparate data in a centralized analytics platform