April 16, 2021 Blog 3 Critical Strategies for Retail Pharmacies During Vaccine Rollout Pharmaceutical
April 15, 2021 Case Study Eliminate Non-Sales Calls, Drive Enrollments and Savings We helped a major healthcare provider quickly redirect non-sales calls to increase enrollment applications and improve the member experience Healthcare Payers
April 6, 2021 Datasheet Master the effortless banking experience Enabling the highest customer satisfaction at the lowest overall cost Retail Banking
March 30, 2021 Blog TTEC’s IL4 Authorization Adds Omnichannel Cloud Contact Center Strength to Department of Defense Projects Public Sector and Government
March 25, 2021 Case Study Fast and experienced vaccine scheduling support TTEC guided a major healthcare provider in quickly scaling and staffing its contact center to deliver urgent vaccine scheduling support Healthcare Providers
March 24, 2021 Case Study Messaging saves the day with faster support, increased productivity Faced with high call volume, a major bank deployed an AI-enhanced messaging solution, successfully deflecting calls, increasing employee productivity, and improving CSAT Retail Banking
March 17, 2021 Case Study Reducing associate effort has outsized impact for GE Healthcare When TTEC noticed a rising associate error rate, it proactively solved the issue, achieving a record-breaking error rate reduction Healthcare
