April 30, 2021 Case Study Real-Time Performance Data Anytime, Anywhere We helped Cummins build a mobile app that provides real-time performance and maintenance data about generator systems, reducing calls to the support team
April 30, 2021 Case Study Red Wing Shoes gains faster connections in the cloud Moving to Office 365 enabled the retailer to simplify the user experience, remove customer and employee pain points, and reduce operational costs Retail and eCommerce
April 30, 2021 Case Study Schwan’s Home Delivery gets an actionable CX transformation plan Our consulting experts helped Schwan’s Home Delivery gain insights into the current state of their customer experience and create an actionable plan for transformation Retail and eCommerce
April 30, 2021 Case Study A smooth switch to a better contact center solution In just a few weeks, we helped Neighborhood Credit Union execute a complex implementation process on time, on budget, and without major issues Retail Banking
April 30, 2021 Case Study Stronger Together: Transforming Nautilus’ Contact Center We helped the fitness solutions provider increase efficiencies, optimize call escalations, streamline internal communications, increase customer satisfaction, and more Retail and eCommerce
April 30, 2021 Case Study Tracking assets in real time We helped Strategic Wave build an app that provided chemical manufacturers and shippers with mobile access to real-time location information of tank containers, status, and more High Tech
April 30, 2021 Case Study A virtual assistant that enables superior CX We helped Edina Realty create Emma, a digital real estate assistant that provides voice interactions, activity reminders, appointment management, information access, and content delivery — all from mobile devices Financial Services and Insurance
April 30, 2021 Case Study Chipotle uncovers new customers and cross-sell opportunities In a partnership with the fast-casual restaurant leader, we built a solution that captured and analyzed key customer information and insights, empowering a more meaningful and personalized customer experience Retail and eCommerce
April 30, 2021 Case Study Digital innovation connects patients and interpreters in seconds A mobile video-streaming application quickly put patients in touch with an interpreter, resulting in increased customer satisfaction and efficiency Medical Devices
April 30, 2021 Case Study Enhanced collaboration and efficiency in the cloud By shifting various IT systems and applications into the cloud, LifeSource streamlined life-saving organ and tissue donation processes and increased employee productivity Healthcare
April 30, 2021 Case Study Fast and reliable cloud guidance We helped LifeGift make a smooth transition to Genesys Cloud, ensuring all aspects of the switchover were addressed, including technology deployment, user training, and cross-platform integrations Healthcare
