July 20, 2021 Case Study Proactive automation solution yields $8M in accelerated debt collection Telco seizes efficiency with a focus on improving the debt collection process Communications
July 19, 2021 Case Study Mapping the way to excellent patient experiences TTEC defined a digital transformation roadmap and opportunities for driving efficiency and productivity as part of a healthcare organization’s goal for a centralized, patient-centric experience Healthcare Providers
July 8, 2021 Blog Here’s how retailers are shifting from surviving to thriving in a new normal Retail and eCommerce
July 8, 2021 Blog 4 CX changes to prepare for as the public sector embraces the cloud Public Sector and Government
July 6, 2021 Case Study Healthcare firm eliminates inefficiency for superior CX and savings TTEC helped a nationwide home infusion provider turn an underperforming business unit around by overhauling key areas in reporting, data analytics, organizational design, and more Healthcare
June 30, 2021 Datasheet Master the effortless retail experience Enabling the highest customer satisfaction at the lowest overall cost Retail and eCommerce
June 28, 2021 Case Study Vaccine scheduling support when every minute counts TTEC guided a state health department in rapidly scaling and staffing its contact center to deliver urgent COVID-19 vaccine scheduling support State and Local Governments
