August 22, 2022 Trends Report CCW market study on modernizing service experiences with AI & Digital, featuring TTEC
August 16, 2022 Case Study Public Sector and Government Winning back customers that churned TTEC successfully targeted inactive accounts for a bulk oil, fuel, and lubricants distributor and pulled them back into the buying motion in addition to increasing employee productivity
August 15, 2022 Case Study Retail and eCommerce A strategic solution to growing backlog saves company $3.5 million a year Operational efficiencies help manufacturer cut costs, reduce backlog, and decrease escalations
August 3, 2022 Blog Retail and eCommerce 5 things retailers should consider when it comes to nearshoring
July 27, 2022 Strategy Guide Jump-start revenue and engagement with sales chat 5 keys to driving conversions through digital’s fastest-growing channel
July 21, 2022 Tips and Takeaways The ROI of CX outsourcing 4 ways to drive growth working with a customer experience outsourcing partner
July 19, 2022 Datasheet Healthcare Providers Steer through the headwinds in the healthcare industry Navigating uncertainty with TTEC’s CX Cost Savings Guarantee
July 19, 2022 Blog Customer experience vs. customer relationship vs. customer success: Why your brand needs all 3
