June 18, 2024 Client Story Fueling sales growth in a dynamic industry through collaboration For more than 20 years, TTEC has helped this telecommunications company grow Communications
June 12, 2024 Blog 3 deal breakers when working with a CX outsourcer (and 5 must-haves) Hypergrowth and Startups
June 11, 2024 Blog 4 ways to cut contact center costs without sacrificing CX Hypergrowth and Startups
May 29, 2024 Blog Short-staffed for the summer travel surge? It’s AI and CX to the rescue Travel and Hospitality
May 29, 2024 Blog How a whole health mindset drives patient-centric engagement across all strata Healthcare
May 28, 2024 On-Demand Webinar Smart Solutions: AI, CX Ready to Help Reverse Hospitality Labor Shortages Travel and Hospitality
May 17, 2024 Client Story Better leaders drive member loyalty Since highly engaged members are less likely to leave, this payer wanted to provide its associates with the tools necessary to engage every member calling in. Through our coaching and mentoring solution, we helped enhance every customer interaction. Healthcare Payers
May 17, 2024 Client Story Insurance company optimizes back-office operations by 20% A Canadian insurer eliminated waste in its back-office operations, resulting in happy customers — and happy employees Financial Services and Insurance