December 7, 2022 Case Study GE Healthcare cuts associate training time by 38% The company saw quality scores rise and error rates fall after streamlining its new-hire training Healthcare Payers
December 7, 2022 Case Study Insights from speech analytics help grow monthly sales by 65% TTEC helped a logistics company discover which sales techniques worked best, jump-starting revenue
November 30, 2022 Trends Report CEI market study on customer intelligence and analytics, featuring TTEC
November 28, 2022 Blog Stay ahead of Medicaid redetermination-related volume surges with a strong member activation or outreach strategy Healthcare Payers
November 14, 2022 Blog Grow your sales pipeline by changing your SDR approach (we did it, and you can too)
November 9, 2022 Trends Report CX Trends for 2023 10 predictions shaping the evolution of customer and employee experience
October 31, 2022 Strategy Guide Get the message from banking customers yet? Financial brands that don’t master messaging will lose customers to the ones that do. Wondering where to start? TTEC can help. Financial Services and Insurance
October 24, 2022 Blog Data offers glimpses into the future that can help restaurants today Retail and eCommerce
