May 15, 2023 Case Study Wellness company conquers seasonal surge, cuts backlog with TTEC Our associates ramped quickly to offer omnichannel support when it mattered most Healthcare
May 11, 2023 Blog 4 ways a cloud-based contact center can help your gaming brand Media and Entertainment
May 9, 2023 Tips and Takeaways Gaming CX Optimized: The real end game Keep players in the game with co-op customer support Media and Entertainment
May 9, 2023 Podcast Unexpected turbulence: Trust and anti-trust in the travel industry Travel and Hospitality
April 25, 2023 Video Proactive Solutions Front-line employees and specialists to support your customers every day. Identify and solve problems. Shape your customer journeys. Create results.
April 17, 2023 Case Study People power AI for speedier insurance claims processing Insurtech company saves $1M in labor costs, eliminates backlog of claims and invoices Financial Services and Insurance
April 10, 2023 Case Study Back-office streamlining speeds up retailer’s hiring process By deflecting email inquiries, TTEC cut resolution time by 40% Retail and eCommerce
April 10, 2023 Strategy Guide Ease nervous banking customers with rock-solid customer support 3 CX best practices to optimize contact center operations amidst uncertainty and change Financial Services and Insurance
