August 22, 2023 Strategy Guide 4 real-world AI applications for transportation Secure cost savings and improve the customer experience with strategies that raise and sustain the public trust Public Sector and Government
August 8, 2023 Case Study Health benefits exchange hits staffing sweet spot Partnership with TTEC ensures ideal staffing and service levels for customers in their preferred languages Public Sector and Government
August 3, 2023 Strategy Guide Answer the call for better CX: Know what customers want How to serve the top 5 customer intents for telecom Communications
July 12, 2023 Case Study $4.9M annual savings unearthed for a peripheral gaming device client TTEC’s Operational Consulting team serves up 30 recommendations to cut cost and optimize CX for customers and employees Media and Entertainment
July 7, 2023 Strategy Guide 3 banking fraud mitigation strategies Master the balancing act: Protection without friction to safeguard CX Financial Services and Insurance
