Resources

Four weeks, 3 new sales channels

When business for this client was at a pace of growth too fast for them to keep up with, they enlisted our help. We were able to train and deploy a click-to-chat sales team and help return much higher conversion rates

Higher satisfaction and a $50M increase

Realizing a lack of customer-centricity, our client noticed their customer experience ratings were dead last, and this was costing them business. We helped provide a better CRM and database solution