April 17, 2023 Case Study Property and Casualty Insurance People power AI for speedier insurance claims processing Insurtech company saves $1M in labor costs, eliminates backlog of claims and invoices
April 10, 2023 Case Study Retail and eCommerce Back-office streamlining speeds up retailer’s hiring process By deflecting email inquiries, TTEC cut resolution time by 40%
April 10, 2023 Strategy Guide Financial Services and Insurance Ease nervous banking customers with rock-solid customer support 3 CX best practices to optimize contact center operations amidst uncertainty and change
April 7, 2023 Customer Strategist Perspectives 4 signs your brand needs a partner to help level-up player experience Raise your game by tapping into expert help
April 7, 2023 Customer Strategist Industry Insights Public Sector and Government A 4-step guide to federal government CX improvements How to meet PMA mandates and improve customer satisfaction across agencies
April 6, 2023 Video Celebrating 40 years of smiles From our humble beginning in a tiny nursery school, TTEC has grown into a global customer experience leader employing close to 70,000 people.
April 6, 2023 Blog Media and Entertainment 5 ways to help gamers stay in the game by giving them control
April 4, 2023 Tips and Takeaways Achieve smarter AI with better data annotation And learn why data annotation is a CX differentiator
April 4, 2023 Blog Retail and eCommerce Every retailer can offer personalized CX that feels high-end (here's how)
