October 24, 2024 Blog All in on AI: 3 winning strategies for casinos and sports betting brands to elevate CX Media and Entertainment
October 23, 2024 Blog Shattering illusions: Look past misconceptions to find a great CX partner in healthcare Healthcare
October 18, 2024 Client Story Operating costs slashed 30%-50%, productivity doubles for banking firm Innovative quality assurance tools and efficient protocols improve the customer experience Financial Services and Insurance
October 18, 2024 Client Story Manual fraud investigations plummet 66%, leading to $3.5 million in savings Improving fraud filter accuracy reduces false positives for a better shopper and seller CX Retail and eCommerce
October 18, 2024 Client Story Fraud management, AI, discipline drive $91M savings for travel company TTEC delivers 850% ROI via refined fraud filters and more expansive review/authentication of transactions Travel and Hospitality