October 19, 2018 Customer Strategist Delivering CX in a Box Boxy Charm CEO shares the secrets of subscription CX success. Retail Banking
October 19, 2018 Customer Strategist Strengthen Service Experiences With Sales Innovation Provide valuable sales opportunities with the use of AI and other digital tools.
October 19, 2018 Customer Strategist A New Age in Learning and Development Today’s employee development is enabled by AI and machine learning.
October 19, 2018 Customer Strategist The DNA of CX Innovation Customer experience experts share lessons, insights, and cautionary tales on driving innovation.
October 19, 2018 Customer Strategist Fintech’s Next Obstacle: Mastering the Customer Experience Seven customer experience trends that are shaping the financial services landscape. Financial Technology
October 19, 2018 Customer Strategist Everyday Innovations Lead to Big Impact The contact center could be the epicenter of CX innovation in your business.