November 29, 2014 Case Study Leading telecom provider scales for continuous innovation Our client was looking to improve its Avaya telephony system. We came up with a more scalable solution and helped them save millions of dollars, all while delivering a better, more effective solution. Communications
November 29, 2014 Case Study A prescription for simplicity An inefficient workflow was costing a pharmacy business thousands in lost revenue, and leading to frustrated physicians and patients. We helped improve the process by focusing on needs of patients Healthcare
November 24, 2014 Blog Ten Things to Ask Yourself About Financial Services Customer Experience Technology Financial Services and Insurance
November 6, 2014 Blog Five Benefits of Recruitment Process Outsourcing in Financial Services Financial Services and Insurance
October 13, 2014 Blog Ten Things to Ask Yourself About Healthcare Patient Experience Technology Healthcare
October 8, 2014 Customer Strategist Measuring the ROI of Customer Experience Research details how executives connect the customer experience with business value.
October 6, 2014 Customer Strategist CX Transformation: 4 Ways to Improve your CX Strategy Customer experience transformation best practices to drive business results.