January 8, 2018 Case Study Airlines Sky’s the limit Leading airline loyalty program embarks on CX transformation while reducing costs by 50%
January 4, 2018 Case Study Automotive Expert associates pave a path to better results Expertise creates efficiencies and better experiences
December 1, 2017 Blog Retail and eCommerce 6 Ways to Power Omnichannel CX This Holiday on the Heels of Record Digital Sales
November 21, 2017 Case Study Retail and eCommerce One-Stop-Shop Advertising Assistance We assisted a global internet company by deploying sales associates, campaign tools, and video presentations to serve as a partner to existing SMB advertising agencies and discover new partnerships
October 31, 2017 Case Study Healthcare Payers Superior member support A leading health insurer overcomes new member onboarding challenges with partnership strategy
October 30, 2017 Case Study High Tech Easing tax season stress A software company wanted to improve its ability to handle the fluctuations in customer demand while consolidating training with a single partner
