January 9, 2018 Customer Strategist Get the Most for Your Money New technologies and insights can elevate contact center operations with nearly the same budget as in the past.
January 8, 2018 Case Study Sky’s the limit Leading airline loyalty program embarks on CX transformation while reducing costs by 50% Airlines
January 4, 2018 Case Study Expert associates pave a path to better results Expertise creates efficiencies and better experiences Automotive
December 1, 2017 Blog 6 Ways to Power Omnichannel CX This Holiday on the Heels of Record Digital Sales Retail and eCommerce
November 21, 2017 Case Study One-Stop-Shop Advertising Assistance We assisted a global internet company by deploying sales associates, campaign tools, and video presentations to serve as a partner to existing SMB advertising agencies and discover new partnerships Retail and eCommerce