September 17, 2024 Customer Strategist Industry Insights What to watch: Observant banks focus on these 4 in-flux industry developments Financial Services and Insurance
September 17, 2024 Customer Strategist Perspectives Winning the season: 4 ways to maintain stellar CX during volume spikes Navigate cyclical surges easily with the right people and technology
September 17, 2024 Customer Strategist Profile Avelo Airlines embraces automation to help customer journeys take off smoothly Fast-growing airline strives to keep CX at the forefront Travel and Hospitality
September 13, 2024 Case Study Contemporary site design, AI, and local talent lift CX, EX, and the future of a region Healthcare
September 9, 2024 Blog Key questions for banking CX heading into 2025 Financial Services and Insurance
August 26, 2024 Tips and Takeaways 5 myths about BPOs for startups – busted! The right partner can take your CX to the next level Hypergrowth and Startups
August 22, 2024 Datasheet Elevate the customer experience to suite standards in hospitality Travel and Hospitality
