The new year evokes a sense of hope and optimism about the future ahead. How do those feelings extend to the world of customer experience?

Find out as CX experts Nick Cerise of TTEC and Tom Lewis of TTEC Digital lead a discussion on TTEC’s 2024 CX trends. From AI and customer intents to flexible work and purpose-driven business, this year will be full of significant game changers in the industry.

In this LinkedIn Live event, they discuss:

  • The CX trends that will shape 2024 ·
  • Real-world examples of how to stand out all year ·
  • How to achieve real results for long-term success

Watch the LinkedIn Live replay on-demand.


Watch On-Demand Webinar