How to turn fintech operations into an AI-powered growth engine

The financial services sector is one of the fastest-moving industries, but the customer experience world is often still reactive. How can companies make the most of AI and innovation to meet the needs of today’s fintech and banking customers?

Learn from Jing Zhang, GTM Lead, Amazon Connect AI Services, Will Treacy, TTEC Digital’s Amazon Web Services sales leader, and Ray Klostermann, vice president at TTEC, in an on-demand LinkedIn Live event. They lead an insightful conversation on how high-performing financial companies are rethinking customer experience.

From leveraging AI and real-time data to building scalable, personalized journeys, this session unpacks how modern support strategies are fueling revenue, not just resolving issues.

Watch the event on-demand to explore:

• How to move from reactive support to proactive growth
• Where AI is making an impact for fintechs and others
• What a modern operational environment looks like
• Real-world examples and outcomes from leading financial services innovators

If you’re a leader within a financial firm who wants to take your operations to the next level with AI for growth, this session is for you.

Watch now.