News and Press Releases Resources

February 16, 2026 Press Release

TTEC Sets New Standard for AI-Driven Frontline Performance with TTEC Perform™ and TTEC RealSkill™

Integrated AI training and performance ecosystem significantly improves associate proficiency, performance and sales across TTEC’s global contact centers

February 3, 2026 Press Release

Percepta Announces Leadership Transition as President Karen Gurganious Steps Down; TTEC Executive Thomas Monaghan Named Successor

January 22, 2026 Press Release

TTEC Recognized as Enterprise Innovator in HFS Research’s Travel and Hospitality Service Provider Ecosystem, 2025 Report

Travel and Hospitality

January 15, 2026 Press Release

TTEC Wins Gold for AI-Powered Learning Innovation at Brandon Hall Group Technology Excellence Awards™

December 17, 2025 Press Release

TTEC Digital Named a Leader and Star Performer in Everest Group’s 2025 PEAK Matrix® for Mid-market Digital Transformation Services

December 11, 2025 Press Release

TTEC Recognized as a Major Contender in Everest Group’s 2025 Sales Services PEAK Matrix® Assessment

December 8, 2025 Press Release

TTEC Triumphs at ECCCSAs with Three Gold Awards and Industry Recognition Across Europe

November 26, 2025 Press Release

TTEC Expands Operations in Egypt Following Global Offshoring Summit Engagement

Company to grow Cairo workforce to 3,500 under new MOU with ITIDA

November 20, 2025 Press Release

TTEC Builds Momentum Across Latin America as Leading Retail Banks Turn to the Region for Customer Experience Excellence

LATAM operations deliver compelling results for global financial brands through exceptional talent and Spanish-language CX

November 12, 2025 Press Release

TTEC Digital recognized as the 2025 Microsoft Dynamics 365 Service Partner of the Year

November 10, 2025 Press Release

Fast-Forward to 2026: TTEC Reveals the Next Big Shifts in Customer Experience

November 6, 2025 Press Release

TTEC Announces Third Quarter 2025

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