News and Press Releases Resources

June 24, 2026 Press Release

TTEC’s Latest Customer Strategist Journal Examines Seven Shifts Reshaping Customer Experience in the AI Era

New issue, "CX Under Pressure," reveals how organizations can balance AI innovation, customer trust, and operational efficiency in a rapidly changing marketplace

June 18, 2026 Press Release

TTEC Digital Achieves NiCE Platinum Partner Status

Highest partnership tier recognizes TTEC Digital’s strategic alignment, delivery excellence, and customer impact

New healthcare solution helps payers and providers improve claims accuracy, prevent denials, and optimize reimbursement outcomes

June 11, 2026 Press Release

TTEC Launches TTEC VeriCycle, an AI-Powered Healthcare Claims Intelligence Solution to Reduce Denials and Accelerate Reimbursement

New healthcare solution helps payers and providers improve claims accuracy, prevent denials, and optimize reimbursement outcomes

May 28, 2026 Press Release

TTEC Launches TTEC Titan™, an AI-Powered Security Platform for Remote Customer Experience Operations

New platform helps enterprises securely scale remote contact center and CX operations with AI-powered security, compliance, fraud prevention, and workforce resilience

May 21, 2026 Press Release

TTEC and Volkswagen Group UK Expand Strategic Collaboration with New Seven-Year Agreement

May 20, 2026 Press Release

TTEC Digital Selected for Salesforce Forward Deployed Engineering Partner Network

New designation recognizes TTEC Digital’s expertise in helping organizations move Agentforce and AI agent initiatives from pilot programs to secure, production-ready customer experience solutions

May 7, 2026 Press Release

TTEC Announces First Quarter 2026 Financial Results and Reiterates Outlook for Full Year 2026

May 5, 2026 Press Release

ECCA and TTEC Release “Visionary Voices” Research on the Future of Contact Centre Sales in Europe

Report finds growing shift to sales through service, increased focus on lifetime value, and broader use of AI to support human-led selling

April 30, 2026 Press Release

TTEC Recognized as a Major Contender in Everest Group’s 2026 Healthcare CXM Intelligent Operations PEAK Matrix® Assessment

Recognition highlights TTEC’s strength in delivering AI-enabled, outcomes-driven customer experience solutions for healthcare organizations

April 23, 2026 In the news

How Customer Support Outsourcing Helps Improve Cybersecurity: Best Companies in 2026

SecuritySenses

April 7, 2026 In the news

TTEC Advances Its Commitments to Employee Well-Being and Environmental Stewardship in Its Latest Impact and Sustainability Report

Business Insider

April 7, 2026 Press Release

TTEC Advances Its Commitments to Employee Well-Being and Environmental Stewardship in Its Latest Impact and Sustainability Report

New report underscores progress in sustainability, enhanced disclosures, and continued investment in employees and communities

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