Press Releases

TeleTech Achieves Leader Position in Everest Group's PEAK Matrix™ for Contact Center Outsourcing Service Providers for Second Year

Position Based on TeleTech's Expanded Global Footprint and Various Client Engagement Models That Include Stand-Alone Technology and Integrated Consulting Capabilities

TeleTech Announces Increased Share Repurchase Authorization of $25 Million

TeleTech Technology Introduces Avaya IP Office Cloud Offer

New Offering Provides an Extension of Avaya Aura Enterprise Cloud Practice for Contact Center and Unified Communications; TeleTech Now One of the Only Avaya Certified Partners to Offer Complete Line of Avaya Cloud Solutions

eLoyalty and Verizon Team to Deliver Unified Customer Experience Solution

Verizon Unified Customer Experience Solution to Leverage eLoyalty Services and Deliver Personalized Omnichannel Experience to Clients

TeleTech Announces Passing of Director and Vice Chairman James Barlett

eLoyalty Recognized as a Major Player in IDC MarketScape: Worldwide Hosted and Cloud Contact Center 2016 Vendor Assessment

TeleTech Technology Subsidiary Rated Very Favorably by Clients in New IDC Study