Humanify® G for Government

FedRAMP-Authorized Cloud Contact Center Solution

Highly scalable, secure cloud contact center solution for government agencies, Humanify G has met stringent security and reliability standards and is FedRAMP Joint Authorization Board (JAB) Authorized.

Humanify® G for Government

FedRAMP-Authorized Cloud Contact Center Solution

Highly scalable, secure cloud contact center solution for government agencies, Humanify G has met stringent security and reliability standards and is FedRAMP Joint Authorization Board (JAB) Authorized.

FedRAMP Contact Center
Humanify Enterprise for Government

Our Humanify – G SaaS solution has met stringent security and reliability standards to now be FedRAMP Joint Authorization Board (JAB) Authorized and is listed on the FedRAMP Marketplace . FedRAMP designation enables TTEC to deliver cost-effective procurement and more rapid implementation to government agencies, along with superior citizen engagement to meet government mandates. The FedRAMP program provides a standardized approach to security assessment, authorization and continuous monitoring for cloud products and services. The JAB designation also has the approval of CIOs from the Department of Defense, the General Services Administration and the Department of Homeland Security.

508 Compliance Software-as-a-Service (SaaS) technology

Fraud is growing on a massive scale, forcing organizations to rethink all aspects of their business. Attacks are evolving quickly, from simple schemes like phishing and password hacking to complex attacks that put brands and their customers at great financial risk.

TTEC Humanify G helps agencies comply with Section 508 of the Rehabilitation Act, by providing Software-as-a-Service (SaaS) technology that conforms to the federal IT Accessibility Program Standards.

Best-in-class Contact Center software partners with 508 compliant supervisor and agent interfaces
Self-service administrative portal access to a dynamic set of management tools enabling quick and easy administration with key features conveniently displayed

FedRAMP Contact Center: Humanify Enterprise for Government

TTEC's approach to cyber security combines deep expertise and state-of-the-art tools

Dedicated cyber security team comprised of engineers, code reviewers, strategists and compliance experts and a 24/7 security operations center focused on threat protection, data loss prevention, compliance, and system integrity.