Lean Six Sigma

TTEC | Glossary | Lean Six Sigma

What is Lean Six Sigma?

Lean six sigma is a methodology that requires collaborative team effort to boost performance by systematically removing waste and reducing variation. Overall, it's a combination of lean manufacturing/lean enterprise and Six Sigma to eliminate eight kinds of identified wastes or muda: Defects, Over-Production, Waiting, Non-Utilized Talent, Transportation, Inventory, Motion, Extra-Processing