GLOSSARY
Annualized Contract Value (ACV)
What is Annualized Contract Value (ACV)?
Annualized Contract Value is calculated by dividing the Total Contract Value (TCV) by the term of the contract.
This site uses cookies and by using the site, you are consenting to this. Learn why we use cookies and how to manage your settings. Privacy Policy
-
Services
- Industries
-
Featured Solutions
- Adapt Now Improve your business performance in any economic environment with our rightshoring and automation approach.
- CXaaS End-to-end customer experience as a service platform combines strategy, analytics, technology, and operations.
- Flex EX Flexibility to leverage all workforce strategies to provide an optimized CXaaS delivery model.
- Work from Home Remote contact center solution merges quality and security of on-site with cost structure and flexibility of work-from-home.
- Proactive Solutions Reduce cost and improve CX with recommendations from your front-line employees.
- RealPlay™ AI-powered Training Our award-winning training bots help improve onboarding, speed-to-proficiency, and contact center KPIs.
- Sales Excellence Accelerator Elevate your sales team through sales outsourcing, including a customized growth services playbook.
- TTEC Agility Customized solutions for startups and hypergrowth with a people-first approach, deployed in a flexible, agile model.
- Voice Channel Assessment Get voice and digital working in harmony and gain operational and CX optimization with our Voice Channel Assessment.
-
Resources
Outsourced customer experience and
technology services that improve customer
satisfaction and reduce cost to serve. WATCH THE VIDEO - Company
- contact us