TTEC Leeds: A Smart Onshore Outsourcing Hub in the UK’s Northern Powerhouse

TTEC Leeds is a strategic choice for smart, scalable onshore outsourcing. Located in one of the UK’s most dynamic cities, our Leeds site supports exceptional customer experiences through a blend of digital innovation, operational efficiency, and access to top-tier talent.

Home to four of the world’s top 10 universities and a thriving ecosystem for business growth. Leeds stands out with its competitive cost of living, lower operational expenses, and access to top talent, Leeds offers a compelling value proposition for scalable onshore delivery.

As part of the UK’s Northern Powerhouse initiative, Leeds benefits from significant investment in infrastructure, skills, and technology—making it a future-ready hub for business process outsourcing (BPO).

With direct rail links to London, Manchester, and Edinburgh, and proximity to Leeds Bradford Airport, our Leeds site is perfectly positioned to support clients across the UK and Europe. Backed by significant investment in skills development and digital transformation, TTEC Leeds is where customer experience meets operational excellence.