Jon Stough, Vice President of Sales, Client Executive Resources | TTEC

July 10, 2025 Customer Strategist Industry Insights Retail and eCommerce

Transforming returns hassle into a CX win

A great retail experience shouldn’t stop at checkout
June 24, 2025 Blog Retail and eCommerce

CX is retailers’ secret weapon in an uncertain economy
June 4, 2025 Blog Retail and eCommerce

Put CX in your cart: Why outsourcing is a smart buy for retailers
April 17, 2025 Blog Retail and eCommerce

Retail’s untapped CX advantage: Transform returns experiences
August 6, 2024 Blog Retail and eCommerce

Empathetic retail experiences are still possible in the AI age
February 27, 2024 Blog Retail and eCommerce

3 benefits a great nearshore experience brings to retailers
January 17, 2024 Blog Retail and eCommerce

Why aren’t more retailers using chatbots?
December 4, 2023 Blog Retail and eCommerce

Retailers: Combat fraud this holiday season (and beyond) with machine learning
September 19, 2023 Blog Retail and eCommerce

6 ways retailers can convert returns into revenue
June 21, 2023 Blog Retail and eCommerce

5 ways retailers can improve customer experience with AI
April 17, 2023 Blog Retail and eCommerce

How retailers can convert journey mapping into revenue
October 24, 2022 Blog Retail and eCommerce

Data offers glimpses into the future that can help restaurants today